Refund policy

Title: Return and Refund Policy

Returns may be requested within [7 DAYS] of receiving the order.

• Items must be unused, unwashed, undamaged, and in original packaging.
• To initiate a return, contact us at dyug.store@gmail.com with your order number and reason for return.
• Approved refunds will be processed to the original payment method within 2-3 days.
• Exchanges may be offered for size issues, damaged items, or defective products, subject to availability.
• If you receive a damaged, defective, or incorrect item, contact us within [3 DAYS] and include clear photos for verification.
• Non-returnable items may include personalized products, custom-made items, gift cards, and products marked as non-returnable
  
• Refunds may be denied if returned products do not meet the eligibility requirements.